Frequently Asked Questions

Shopping Information

What Shipping Methods Are Available?

We ship by courier and Australia post. All orders are completed in the fastest possible time.

How Long Will It Take To Get My Package?

Generally in less than 5 days. There are of course exceptions for out of stock items.

Do You Ship Internationally?

Yes we do. Please contact us for an individual quote.

Payment Information

What Payment Methods Are Accepted?

We accept all major credit cards, BPay, Afterpay, Installment payments (through Ezidebit) and direct EFT transfer.

Is Buying On-Line Safe?

Absolutely. We use trustworthy third party providers such as PayPal and Ezidebit. You can always call us to provide your details over the phone.

Orders & Returns

How do I place an Order?

Simply pick the items you want, checkout, enter your delivery and payment details. It’s as simple as 1-2-3.

Do I need an account to place an order?

No you do not. However it is highly recommend you sign up to an account for your security and to speed up the ordering process.

Who should I to contact if I have any queries?

Please feel free to contact us.

How Can I Cancel Or Change My Order?

Simply contact us. We will respond on the same business day.

How Do I Track My Order?

You can track your order through the My Accounts section.

How Can I Return a Product?

Please contact us and we will return the product for you.